Catien
Common Questions

FAQ

Find answers to frequently asked questions about our services.

What documents do I need to apply for a mobile plan?

You will need your passport or residence card, and a Japanese bank account or credit card for payment. Our staff will guide you through the entire process.

Do you offer support in languages other than Japanese?

Yes. We provide support in 13 languages including English, Chinese, Vietnamese, Nepali, and more.

Can foreigners rent apartments through your real estate service?

Absolutely. We specialize in foreigner-friendly housing and work with landlords who accept international residents.

How does the staffing service work for employers?

We start with a consultation to understand your needs, then source, screen, and place candidates. We handle contracts and provide ongoing support.

What industries do you recruit for?

We focus on telecommunications, sales, hospitality, IT, and customer service sectors.

Is there a fee for lifestyle support services?

Many of our lifestyle support services are free. Some specialized services may have a fee, which we will always disclose upfront.

CATIEN GLOBAL Co., Ltd.

Connecting the World

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